Can technicians use it offline?
Yes. Field apps can store updates offline and sync when the phone reconnects, which matters on sites with poor signal.
Service businesses
Run every job from request to invoice.
For facility management, maintenance, technical services, consulting, and other service companies. Jobs, teams, schedules, and billing in one connected system.
What is job management software for service companies?
Job management software (often called field service management) tracks every piece of work a service company does: the request, who is assigned, when they visit, what they did, and whether it was billed. It replaces phone calls, whiteboards, and group chats with one record per job.
SETITUP builds these systems for facility management, maintenance, MEP and technical services, consulting, and other service businesses, shaped around your job types, contracts, and how your teams actually work on site.
Where service businesses lose time.
- Job requests arrive by phone, email, and WhatsApp
- Technicians are scheduled on a whiteboard or group chat
- No proof of work when a client disputes a visit
- Jobs are finished but never invoiced
- Contracts and renewals tracked in spreadsheets
- Managers call each technician for updates
What we build for service companies.
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Job management
Every request becomes a job with an owner, priority, and status.
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Scheduling and dispatch
Assign technicians by skill, location, and availability.
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Field app
Check-ins, photos, checklists, and client sign-off from a phone.
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Contracts and AMCs
Annual maintenance contracts, visit schedules, and renewal reminders.
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Billing
Completed jobs flow straight to invoices, so nothing is missed.
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Client portal
Clients raise requests and see job status without calling.
One job, request to invoice.
How a job moves through a connected service system.
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Request
Job raised
A client request arrives by phone, email, WhatsApp, or a portal and becomes a job with a priority.
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Schedule
Technician assigned
The job goes to the right technician by skill, area, and availability.
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On site
Work recorded
The technician checks in, follows the checklist, adds photos, and collects the client's sign-off.
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Review
Job closed
A supervisor reviews and closes the job, with full proof of work stored.
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Billing
Invoice raised
The completed job flows to billing, so no finished work goes uninvoiced.
Service business questions
Can we manage annual maintenance contracts (AMCs)?
Yes. Contracts, scheduled visits, and renewal reminders are a common part of the systems we build for service companies.
Do you work with service companies in the UAE and GCC?
Yes. We work with businesses in India, the Middle East (UAE, Saudi Arabia, Qatar and the wider GCC), the UK and Europe, and the US.
Can clients raise and track requests themselves?
Yes. A client portal or WhatsApp intake lets clients raise requests and see status without calling your office.
Systems service companies start with
Let's find what's slowing your business down.
Walk us through how work moves today. You leave the call with a recommended first system to build.
Trusted by PADRON Technical Services and Ruppells Solutions.