FAQ

Questions founders ask before the first call.

Straight answers about how we work, what we build, and what to expect.

Getting started

What does SETITUP do?

SETITUP is a business systems engineering company. We build custom internal systems for growing businesses, such as ERPs, workflow automation, approval systems, founder dashboards, and CRMs, designed around how each business actually operates.

Who do you work with?

Growing businesses that have outgrown spreadsheets and workarounds: service companies, manufacturers, agencies, startups scaling operations, and multi-location businesses.

Where are you based, and do you work internationally?

We are based in India. We work with businesses in India, the Middle East (UAE, Saudi Arabia, Qatar and the wider GCC), the UK and Europe, and the US.

What happens on the first call?

You walk us through how work moves today. We point out where it stalls, and why. You leave with a recommended first system to build.

The systems

Do we have to replace the tools we already use?

Not necessarily. We start from how your business runs today, connect what already works, and replace only what is holding you back.

Is this off-the-shelf software?

No. Every system is designed around your workflows, instead of forcing your team to adapt to rigid software.

When is off-the-shelf software the better choice?

When your process is standard and a packaged tool fits it well without workarounds. We will tell you if that is the case. Our custom vs off-the-shelf guide explains how to decide.

Can the system work on mobile?

Yes. We build mobile-friendly web systems and, where needed, native mobile apps for field teams and managers.

Can you connect to WhatsApp, our accounting software, or other tools?

Yes. Connecting existing tools is a core part of what we do, including WhatsApp through the official Business Platform, accounting software, spreadsheets, and CRMs.

Technology and ownership

What technology do you build with?

Web systems in React, Next.js, Node.js, and Python. Mobile apps in React Native and Flutter. Infrastructure on AWS, GCP, and Docker.

Who owns the system you build?

You do. The system is built for your business, and you are not locked into per-seat licences.

Is our data secure?

Systems run on established cloud infrastructure with access controls by role, so each person sees only what they need.

After launch

What happens after launch?

We train your team and stay on as a long-term partner, refining the system as your business grows and changes.

Can the system grow with us?

Yes. Most businesses start with one system and add more over time, all sharing the same data, until it becomes their internal ERP.

Let's find what's slowing your business down.

Walk us through how work moves today. You leave the call with a recommended first system to build.

Trusted by PADRON Technical Services and Ruppells Solutions.