Sales and CRM

A sales system that stops deals slipping through.

Leads, follow-ups, quotes, and client history in one place, built around how your team actually sells and connected to what happens after the deal closes.

What is a custom CRM?

A CRM (customer relationship management system) tracks every lead, conversation, quote, and customer in one place. A custom CRM is built around your own sales stages, products, and hand-offs, instead of a generic pipeline.

The biggest gap in most growing businesses is not the CRM itself but what happens after a deal closes. SETITUP connects sales to operations and finance, so a won deal automatically becomes a job, an order, or an invoice.

Where deals slip today.

  • Leads arrive on WhatsApp, calls, and email with no single list
  • Follow-ups depend on each salesperson remembering
  • Quotes are built in spreadsheets and sent manually
  • Nobody knows the real pipeline value
  • Client history leaves when a salesperson leaves
  • Won deals are handed to operations by phone

What it includes.

  • Lead capture

    Leads from your website, WhatsApp, calls, and ads land in one list automatically.

  • Follow-up reminders

    Every lead has a next step and a date, with reminders when it is due.

  • Quotes and proposals

    Generate quotes from your price list, with discount approvals built in.

  • Pipeline view

    Deals by stage, value, and owner, always current.

  • Client history

    Every conversation, order, and document stored against the customer.

  • Hand-off to delivery

    Won deals create jobs or orders for operations automatically.

CRM questions

Should we use HubSpot, Zoho CRM, or Salesforce instead?

If your sales process is standard and stands alone, a packaged CRM is often the right call. A custom CRM makes sense when your sales process is unusual, or when sales needs to connect tightly to operations, inventory, or finance.

Can you capture leads from WhatsApp?

Yes. Using the WhatsApp Business Platform, enquiries can create leads automatically and replies can be logged against the customer.

Can we import our existing leads and customers?

Yes. We migrate data from spreadsheets or your current CRM as part of the launch.

Let's find what's slowing your business down.

Walk us through how work moves today. You leave the call with a recommended first system to build.

Trusted by PADRON Technical Services and Ruppells Solutions.